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Welcome to a powerful episode of the Mannai Networks Podcast, where we dive into the next era of Artificial Intelligence (AI), Customer Experience (CX), Managed Services, and AI Ops — and what it means for digital transformation across the Middle East. Join Ahmed Shah, Channel Lead at Cisco Qatar, in conversation with Sunil Tom, Managed Services Practice Leader at Mannai Networking & ELV, as they explore how Cisco’s pivot toward CX is reshaping value delivery, service innovation, and operational excellence. 🔍 What you’ll learn: Cisco’s CX evolution and regional impact How AI Ops is streamlining operations The future of Managed Services in Qatar & Saudi Arabia Key insights from Riju Thomas’ Global CX Keynote at Cisco Partner Summit 2024 Highlights from the upcoming Mannai x Cisco CX Event in Qatar This episode marks another milestone in Mannai’s growing CX leadership, following our historic presence at Cisco’s global stage — and sets the tone for what’s next in the region. 🎧 Don’t miss this engaging, insight-rich conversation built for IT leaders, CX strategists, and digital visionaries. 👉 Subscribe now to stay ahead in tech, transformation, and CX innovation. #MannaiCisco #MannaiNetworksPodcast #CustomerExperience #CXStrategy #AIOps #ManagedServices #CiscoQatar #DigitalTransformation #MiddleEastTech #MannaiNetworks #MannaiNetworX #MannaiICT #MiddleEast #Qatar #SaudiArabia #InnovationLeadership #CXSummit