EDX 2018 - Panel featuring Narvar, Enclothed, Lovehoney, Ocado - Getting returns right скачать в хорошем качестве

EDX 2018 - Panel featuring Narvar, Enclothed, Lovehoney, Ocado - Getting returns right

Ensuring Your Returns Policy Supports Sales Whilst Avoiding Disruption To Your Business Which returns policies are the most effective for retailers in 2018? How can you overcome the barrier returns creates for sales whilst minimizing the impact on the bottom line? How can you best turn returns into an opportunity to differentiate for your business? What steps can you take to make the returns process easier for your customer and for your business? How can you best communicate your returns options to your customers? What key operational pitfalls should you watch out for when dealing with returns from another country? How should you approach shipping with one carrier and returning with another? When is charging for returns and acceptable policy? Which technologies offer the most value in an effective returns strategy? What should a returns strategy look like for large items?