Combining ITAM And ITSM to Get Total Control of Your IT Assets скачать в хорошем качестве

Combining ITAM And ITSM to Get Total Control of Your IT Assets

Explore the benefits of combining ITAM and ITSM, and boost your IT support offering: https://hubs.ly/Q02YZT-V0 If having a help desk in your organization is a game-changer regarding user experience and efficiency, combining IT help desk software with Asset Management unlocks a whole new proficiency level for IT support. Why? Because you'll be tracking incoming incidents, using workflows to automate repetitive tasks, complying with SLAs, and improving your reporting capabilities – and on top of that, you are leveraging your assets' data and empowering your agents to manage issues and requests in a centralized platform, without the need to cross-check information or move from one solution to another. InvGate Asset Management and InvGate Service Management are designed to work together and integrate perfectly to provide the exact data you need to do Incident Management effectively. Our Product Specialist, Matt Beran, shows you how this ITSM and ITAM integration works in action so that you can get total control of your IT assets! --- Key moments: 00:00:00 Introduction 00:00:59 Ticket Management with ITAM integration 00:01:59 Asset Management with ITSM integration 00:02:39 ITSM and ITAM reporting capabilities 00:02:54 CMDB view with InvGate Service Management integration 00:03:54 Workflow enhancement with InvGate Asset Management integration 00:04:21 Conclusion --- Learn more about InvGate Service Management here: https://hubs.ly/Q02YZVHg0 And discover what InvGate Asset Management can do for your organization here: https://hubs.ly/Q02YZWbw0 Lastly, don't forget to subscribe to our LinkedIn page:   / invgate   *Starting October 7, 2024, InvGate Insight is called InvGate Asset Management, and InvGate Service Desk is called InvGate Service Management. For more information, click here: https://blog.invgate.com/invgate-evol... #itsm #itam #invgate #itamanditsm