From Culture to Contactless: How Alliants Is Transforming Hospitality | Weekly Podcast 215 скачать в хорошем качестве

From Culture to Contactless: How Alliants Is Transforming Hospitality | Weekly Podcast 215

What does it really take to build a culture that wins awards, empowers people, and transforms guest experiences? In this powerful episode, host Bart Berkey sits down with Tristan Gadsby (CEO & Co-Founder of Alliants) and Gareth Fraser (VP Sales & Marketing Operations) to explore: • Why culture must be lived — not just written on paper • How Alliants built a people-first tech company • The power of “Automate the Ordinary. Deliver the Extraordinary.” • Using AI to remove friction and reclaim time • Why hospitality is more human than ever • The 4-door arrival experience that redefines luxury • Empowering teams to think, solve, and overdeliver Alliants is redefining the hospitality technology space by superpowering people — not replacing them. From contactless experiences at Resorts World Las Vegas to empowering concierge teams worldwide, this conversation dives deep into how technology should enhance humanity, not remove it. 💡 Powerful Takeaways: Recognition is the #1 driver of guest satisfaction Happy staff = Happy customers Make mistakes. Learn fast. Move forward. Culture is created in moments — not slogans 🔗 Connect with our guests: Tristan Gadsby – CEO & Co-Founder, Alliants Gareth Fraser – VP Sales & Marketing Operations, Alliants Website: https://alliants.com If you believe technology should empower people — not replace them — this episode is for you. 👉 Subscribe for more conversations with leaders who DO. #Hospitality #Leadership #AI #CustomerExperience #Culture #Alliants #Podcast