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In this episode of Small Business Snippets, I chat to John Tusa, author, journalist and one of the founding presenters of BBC’s Newsnight. He shares his experiences of the boardroom and how risk analysis and cumbersome objectives can overshadow your organisation's core purpose. You can also visit smallbusiness.co.uk (http://www.smallbusiness.co.uk/) for more on leadership (https://smallbusiness.co.uk/the-power...) and creativity in business (https://smallbusiness.co.uk/boost-cre...) . Remember to like us on Facebook @SmallBusinessExperts ( / smallbusinessexperts ) and follow us on Twitter @smallbusinessuk ( / smallbusinessuk ) , all lower case. Here's the transcript of John Tusa's podcast interview Hello and welcome to Small Business Snippets, the podcast from SmallBusiness.co.uk. I’m your host, Anna Jordan. Today we have John Tusa, author, journalist and one of the founding presenters of BBC’s Newsnight. He’s served on several boards including The British Museum, the Clore Leadership Programme and, since 2014, the European Union Youth Orchestra. On top of that, John was the managing director of the BBC World Service and London’s Barbican Centre. Today we’re going to be talking about the secrets of the boardroom, as outlined in his latest book, On Board: The Insider’s Guide to Surviving Life in the Boardroom. Anna: Hi John. John: Hi Anna. Anna: How are you doing? John: Pretty well, thank you. Looking forward to this, looking forward to talking to you. Great. So as mentioned in the intro, I’m going to start with your latest book, On Board: The Insider’s Guide to Surviving Life in the Boardroom. In the book, you talk about the importance of having a plurality of expertise, but at the same time make clear that artistic institutions and not-for-profits are very different from businesses. Are there any transferrable lessons from these types of boardroom to the business boardroom? John: Well actually, my guru around governance, who was a major American businessman called Kenneth Dayton from Minneapolis, and he said that there is no difference between arts boards and cultural boards and corporate boards and, if anything, my British contacts said that cultural boards are much more complicated than business boards because they have so many different layers of accountability. There aren’t two worlds, there’s only one world and that is governance and the relationship between the supervisory board and the executive board. And, if anything, arts and culture boards are more complicated than the others. That’s not me saying it; that’s businesspeople saying it. Ahh, that is interesting. I understand that, at times, the CEO of a company can also be the chairman [of the company board], but they can be very different roles. How do they differ, exactly? John: The CEO, managing director – call them what you want – are responsible for management, for actually running the place. And they are also responsible for devising the strategic direction of the organisation. The supervisory board are there to advise, help, encourage, monitor, warn and, if necessary, get rid of the chief executive. Again, my great American guru, Kenneth Dayton, said that governance is governance, that is, you look after the overall organisation, and management is management – and you mustn’t confuse them. And that is why anyone who thinks they can be a chairman and managing director, is riding readily, and speedily, for trouble. They’re separate functions. Somebody defined the role between the chairman and the chief executive as partnership, but separation. That is close partnership until the time that you have to sack them. That is an absolutely essential relationship – and a tension – but a constructive tension, at the heart of the governance management business. Right – so this is typically one of the most turbulent relationships you’d find in the boardroom? John: They can be. But on the other hand, I had at least two, maybe three, very good relationships with either the chairman when I was chief executive or the chief executive when I was chairman. And when you get it right, it is extremely productive, it’s very enjoyable and it’s very good for the organisation concerned. Let’s be quite clear – any organisation which has a bad relationship between the chair and the chief executive is in real trouble – and I saw several of those. You can’t take too much trouble over getting that relationship right and making sure the relationship is right. One of the key things about it is absolute openness and transparency. I said to my chief executive at the University of the Arts London, ‘You will always hear it from me first. You will never hear rumours and you will never hear gossip. If there’s anything to deal with, you and I will deal with it first – alone and properl...