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How to Process Automated Refunds on Amadeus Selling Platform Are you a travel agent or airline ticketing professional looking to streamline your refund process in Amadeus Selling Platform Connect? This step-by-step tutorial will teach you how to efficiently process automated refunds using Amadeus, ensuring accuracy and compliance with airline policies. Refund processing can be complex and time-consuming, but with Amadeus Automated Refunds, you can save time, minimize errors, and improve customer service. Whether you're refunding a fully unused, partially used, or non-refundable ticket, this guide covers everything you need to know to handle refunds like a pro! Amadeus refunds allows you to refund sale documents and electronic tickets quickly and easily. The refund transactions you enter search for data stored in the central ticketing server's document database. If the data is still available, the system uses it to create a refund record. Following are the Amadeus refund types: Manual Basic Refund: Allows you to refund fully open or partially flown e-tickets. All remaining open coupons (coupons with status O: Open or A: Airport Control) can be refunded. Manual Full Refund: Allows you to process the refund of fully open e-tickets without displaying the refund record first. Manual No Report Refund: Allows you to process the refund with the airline without displaying the refund record first. Manual Tax only Refund: Allows you to refund the taxes only. Manual Zero Refund: Allows you to process a refund with a total refund equal to zero. For example, you can refund an e-ticket with its TST total set to zero. Automatic (ATC) Basic Refund: An automated refund that automatically populates the refund record with refund data. Unlike ATC Full refund, you must then process the refund record. Automatic (ATC) Full Refund: Similar to ATC Basic but the refund is processed directly. You cannot update the refund record before processing. This type of refund is only applicable to fully open e-tickets. 🔹 What You’ll Learn in This Video: ✅ Introduction to Automated Refunds in Amadeus Selling Platform Connect ✅ How to check ticket eligibility for a refund ✅ Step-by-step process for full and partial refunds ✅ How to use Amadeus Ticket Changer (ATC) Refund for automation ✅ Understanding tax refunds, penalties, and fare rules ✅ Common refund errors & how to avoid them ✅ How to generate refund reports & track transactions 🎯 Who is this video for? 👉 Travel agents & travel agency owners 👉 Airline ticketing professionals 👉 Amadeus GDS users handling refunds 👉 Customer support teams in travel businesses 🚀 Why Use Automated Refunds in Amadeus? ✔️ Speeds up the refund process for better customer service ✔️ Reduces manual errors & ensures accurate refund calculations ✔️ Applies airline fare rules automatically ✔️ Helps travel agencies manage refunds efficiently 👀 Watch till the end to master automated refunds in Amadeus! 🎥 🔔 Subscribe & hit the bell icon for more travel tech tutorials! 📢 Share this video with fellow travel agents & airline professionals! #Amadeus #AmadeusSellingPlatform #ATCRefund #AmadeusTicketRefund #TravelAgent #GDS #RefundTickets #AmadeusTraining #TravelTechnology #PNR #FlightBooking #AirlineTicketing #TicketingSystem #TravelIndustry #AmadeusGDS