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Client Intelligence is the intelligence layer behind better service delivery. In this demo, you’ll see how Client Intelligence with Thread AI Pro transforms everyday tickets, conversations, and technician activity into a real-time understanding of client health — all in one place. Starting with a portfolio-wide view, Client Intelligence gives your team instant visibility into sentiment, workload, documentation coverage, and engagement. As you drill into an account, it becomes a command center for understanding what’s happening, what’s recurring, and where attention is needed. You’ll see how teams use Client Intelligence to: Understand client health the moment a ticket arrives Spot trends and recurring issues automatically Turn resolved tickets into continuously evolving knowledge Centralize configurations, applications, contacts, and account context Use Ask Magic to prepare for QBRs with clear, actionable summaries Client Intelligence turns every service interaction into shared understanding — helping teams manage accounts proactively, not reactively. With Thread AI Pro, support isn’t just about closing tickets. It’s about running healthier client relationships at scale.