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A 77% close rate on HVAC memberships is possible without being a pushy salesman. This episode exposes the simple tactic used by one of the nation's top technicians to make clients want to sign up for a service agreement. In episode 60 of the Wisdom of Wrench Podcast, host Kevin Comerford sits down with Jaken Poteat, a technician who mastered the art of selling without any high-pressure strategies. He reveals how he went from a college dropout with no trade experience to closing 341 memberships in a single year. You will learn the exact questions he asks and the way he plants seeds during a service call that make the sale a no-brainer for the customer by the end of the visit. This is the guide for any technician in home services who wants to boost their conversion rate, earn more, and still feel proud of their work. Watch to see the simple method you can start using today. Subscribe to the WOW Podcast: Spotify: https://open.spotify.com/show/0UvJLcL... Apple Podcasts: https://podcasts.apple.com/us/podcast... 🔧 Wrench Group: https://www.wrenchgroup.com 🔧 Wrench IG: / wrenchgroup 🔧 Wrench FB: / wrenchgroup 🔧 Wrench LinkedIn: / thewrenchgroup Chapters: 0:00 - The Secret to Selling Without Being Pushy 0:41 - How This Tech Achieved a 77% Membership Close Rate 2:30 - A Top Tech's Journey: From College Dropout to HVAC Expert 6:54 - The Unconventional Job Interview That Changed Everything 9:07 - Inside an Elite HVAC Training Program (The Stakes Were High) 10:28 - What To Do When Your Coworkers Get Promoted Before You 12:12 - The Turning Point: How a Mentor's Belief Ignited Success 15:35 - Is Setting Big Goals a Mistake? A Different Approach 18:35 - How to Sell HVAC Memberships: A Step-by-Step Call Breakdown 20:11 - The #1 Question to Ask Before Diagnosing Any HVAC System 22:24 - Are You Being Pushy or "Pulley"? The Key Sales Difference 24:30 - "Planting Seeds": The Subtle Art of the Follow-Up 25:34 - What Are the Real Benefits of a Maintenance Plan? 27:01 - How To Overcome the Top 3 Objections to HVAC Memberships 28:40 - Objection 1: "My HVAC System is Brand New" 29:04 - Objection 2: "My HVAC System is Old But Works Fine" 30:52 - How To Use Numbers to Make the Sale a "No-Brainer" 32:03 - Why Being Genuine Outperforms Any Sales Tactic 34:25 - How To Build Unshakeable Confidence in Your Sales Ability 37:27 - You're a Fish That Doesn't See Water: The Power of Self-Analysis 39:37 - The Strategy: Stop Thinking During the Call, Start Analyzing After 41:32 - Final Thoughts & The Importance of a Support System 42:51 - Your Future Should Always Be Bigger Than Your Past