2019.12.24 有劲365 | 流程与预期管理 讲员：Alan Mulally скачать в хорошем качестве

2019.12.24 有劲365 | 流程与预期管理 讲员：Alan Mulally

《流程与预期管理》 讲员：Alan Mulally 福特汽车总裁兼CEO 制定年度计划之前， 最重要的两件事情是什么？  波音飞机公司和福特汽车公司其实都围绕着两件事： Both at Boeing and at Ford really center around two things： 第一是有责任为了打理好公司业务，自己和团队是否遵循一个可信靠的流程。这非常重要。 One is to hold myself and the team accountable for following a reliable process to manage the business, so important. 第二个责任是让自己和团队对我们所达成共识的预期行为来负责。 And the second responsibility is to hold myself and our team accountable for the expected behaviors that we have agreed to that we're going to use. 如果领导者自己不为这两件事负责，那么就不会被追究责任。 If the leader doesn't hold ourselves accountable for those two things, then it's not going to be held accountable. 所以，这是我做的两件最重要的事情，然后才是参与创造战略和计划的制定，以及我能帮忙的地方。 So probably those are the two most important things I do and then join in on the creation of the strategy in the plan joining where I can help. 但是，我始终要求所有人要负责去遵循一个可信赖的流程来处理难题，创建一个盈利增长的公司，并对大家决定好的预期行为负责。 But I'm always holding all of us accountable for following a reliable process to deal with the issues and create a profitably growing company and hold ourselves accountable for the expected behaviors.