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In this episode of Changing Higher Ed, Dr. Drumm McNaughton speaks with France Hoang, Founder and CEO of BoodleBox, a secure collaborative AI platform for education and work. Their conversation centers on what colleges and universities need to do now that AI can generate summaries, papers, and plausible answers on demand, and why the real issue is no longer access to AI, but whether higher education will redesign learning to build judgment, critical thinking, and real-world decision-making. The conversation also explores why human expertise still matters, how AI is changing the apprenticeship path for graduates, and what institutional leaders should understand about implementation, advising, and classroom use. What you’ll gain from listening to this podcast: ✓ Human-First AI: Why higher education should be human first, not AI first, and how AI should augment rather than replace human capability. ✓ Judgment Over Output: Why AI can often produce a B-minus answer, and why colleges still need to develop the expertise that helps students recognize what is missing, weak, or wrong. ✓ Learning Redesign: Why traditional reading-and-essay models are becoming less reliable indicators of learning, and how assignments need to shift toward application, simulation, reflection, and decision-making. ✓ Critical Thinking Development: How institutions can use AI to push students beyond knowledge recall into higher-order thinking, analysis, synthesis, and evaluation. ✓ Workforce Readiness: Why the loss of routine entry-level work may weaken the old apprenticeship model, and what that means for preparing graduates before they enter the workforce. ✓ Classroom Innovation: Real examples of how faculty are using AI in marketing and writing courses to create more experiential, project-based, and reflective learning. ✓ Advising and Career Support: How AI can help overextended advisors and counselors support more students while making human conversations more valuable and better informed. ✓ Institutional Strategy: A practical framework for thinking about AI independent, AI enabled, and AI native models across the institution. ✓ Change Management: Why AI adoption is as much a training, culture, and human resource issue as it is a technology issue. ✓ Leadership Guidance: What presidents and boards need to know about creating a culture of innovation, experimentation, and collaborative implementation. This episode provides valuable insights for presidents, provosts, CIOs, academic leaders, and board members seeking to understand how AI is changing teaching, workforce preparation, student support, and institutional strategy across higher education.