How To Measure Success In Customer Experience? Volume 2 : 19 Experts Answer скачать в хорошем качестве

How To Measure Success In Customer Experience? Volume 2 : 19 Experts Answer

During our second season of CX Chats, we conducted in-depth interviews with 19 leading industry experts to explore how they measure the success of customer experience. Here are the enlightening perspectives they shared. Here is a list of the experts featured: Samantha Conyers - Chief Experience Officer - First Retail Group Julie Fox - Global Director of Customer Success - Cin7 Sumitra Narayanan - Manager, Customer Success, Scale - Braze Jim Iyoob - Chief Customer Officer - Etech Global Services Angeline Gavino - Vice President of Customer Success - Katalon Anika Zubair - Head of Customer Success Alex Farmer - Chief Revenue Officer - Nezasa Samma Hafeez - Senior Vice President - Insight Partners Kevin McCahill - Founder - MasteryCX Debra Squyres - Chief Customer Officer - Bonusly Alex Mead - Chief Customer Service Experience Officer - Total CX Sally Roberts - Head of Customer - Legatics Jeremy Watkin - Director of Customer Experience and Support - NumberBarn Caroline Quinlan - CX Design Manager - AIB Arjun Menon - Sr. Manager, Customer Success Management - Salesforce Lynn Hunsaker - Chief Customer Officer - ClearAction Continuum Eddie Christian - VP, Customer Success & Customer Experience Jill Crimm Donna Drehmann - Director Customer Experience - Eargo Read the entire article here: https://www.satrixsolutions.com/blog/...