Sentia - Scandlines Case скачать в хорошем качестве

Sentia - Scandlines Case

Scandlines runs two of the most important and busiest ferry lines in Denmark with ferries sailing 24/7, 365 days a year. A situation that poses special requirements for not only the crew and sailing material but also the entire IT infrastructure. Here, uptime is essential and when incidents occur, they need immediate remediation in order to avoid disturbing the service. This complex IT setup requires flexibility and through a trusted partnership Sentia provides Scandlines with managed hosting and operations as well as technical counsel. Discover how Sentia helps companies leading the way with successful IT strategies and solutions at https://resources.sentia.com/dk/tag/c... Transcript: Scandlines has been a Sentia customer since 2010. We're in a close relationship. Sentia provide our managed operations, hosting and technical counsel. Our most business-critical systems lie with Sentia and we manage our local services ourselves. Sentia manages our IT operations up to the application level and we run our own systems. We are a relatively small IT organisation, but we have a complex IT setup with multiple locations, custom software - and, then, of course, having a network on a ferry is something completely different because it's in constant motion. it’s a challenge that most companies don’t have. Our experience is that Sentia is highly dedicated. On our weekly physical meetings, we face and settle small issues before they become problems. They are good at directing our attention to potential problems. As a result of this, we hardly have any downtime annually. They're good at understanding our business and addressing our problems. They take ownership of their solutions. In fact, we don’t have any service windows. Recall, our hybrid ferries are constantly at sea, 365 days a year. We transport 7.4 million passengers annually. When we need service, it's essential that it is carried out as fast as possible. Sentia understands this need and that forms our trusted partnership.