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Join us for an in-depth webinar as we unveil Upswing's latest case study featuring Ana, our virtual SMS assistant, and explore the data collected from thousands of students across Upswing’s HBCU partners. In this session, we’ll dive into key findings on how Ana has been successfully supporting student engagement, academic success, and retention through personalized, real-time communication. By analyzing data from HBCUs and other MSIs, we will highlight how Ana’s tailored messaging and support strategies differ in effectiveness depending on institutional context. Participants will gain valuable insights into: 1) Student Interaction Trends: How students at different types of institutions engage with Ana and the role of SMS in fostering ongoing communication. 2) Institutional Impact: What the data reveals about the specific challenges faced by students at community colleges vs. universities, and how Ana adapts to these needs. 3) Best Practices for Implementation: Recommendations for institutions looking to leverage Ana to enhance student support and success outcomes. This webinar will provide actionable insights into how virtual assistants like Ana can be a game-changer in student support, engagement, and retention. Don't miss this opportunity to learn from real-world data and discover how technology can bridge gaps and drive success for all students. Learn more about Upswing at www.upswing.io.