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Claire Dickinson, Operations & Professional Relationships Director Claire has over 22 years of experience in dentistry and a bachelor's degree in Business Management and a master's in Organizational Management and Leadership 🚨 Thinking about switching your dental software? Don’t do it without a plan. In this episode, Dayna Johnson and Claire Dickinson break down the realities—both the challenges and opportunities—of transitioning dental software in a busy dental practice. They explain why change management, team engagement, and tailored training are the keys to preventing frustration, lost productivity, and failed implementations. Claire shares her firsthand experience working with Dentrix Ascend, while Dayna outlines the step-by-step approach practices should take before, during, and after a software transition. From workflow analysis to building a safe learning environment, this episode gives dental leaders a practical roadmap for adopting new technology the right way. ✅ Key Takeaways: -Getting your team on board is the first step in any software transition -Understanding the “why” behind the change drives team engagement -Training must be customized to your practice’s workflows -Analyze your current systems before switching software -Ongoing support and reinforcement prevent backsliding -Team collaboration enhances training and adoption -Creating a safe space for questions improves confidence -Effective change management reduces the risk of failure -Comfort with uncertainty is essential in today’s tech landscape -Regular meetings and updates keep everyone aligned ⏱️ Chapters: 00:00 Introduction to Software Transition in Dental Practices 02:41 Understanding Change Management and Team Engagement 05:24 Training Strategies for Successful Software Adoption 08:20 The Importance of Workflow Analysis 11:08 Reinforcement and Continuous Support 13:55 The Role of Team Collaboration in Software Transition 16:41 Preparing for Future Changes in Dental Technology 📲 Want help optimizing your software transition? Book a discovery call with Dayna: https://calendly.com/dayna-johnson/di...