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Are you just an order taker, or a strategic partner? This is your definitive guide to Skill S24 for the Digital & Technology Solutions Professional (DTSP) apprenticeship: "Analyse client needs and determine how to advise them strategically." Join expert tutor Sam as he reveals the "Strategic Connector" playbook. Learn how to use the 3Cs, SWOT Analysis, and the Strategy Matrix to turn vague client requests into high-impact business solutions. IN THIS VIDEO: The 3 Levers: Process, Ideas, and Tech - knowing which to pull. The 3Cs Framework: Context, Challenge, and Capability. Prioritisation: Using the Strategy Matrix to find Quick Wins. Communication: The "So What?" test for translating tech to value. Real-World Case Study: Fixing a "Paperless Office" challenge. Portfolio Guide: Using STARR to prove your strategic thinking. ADDITIONAL DETAILS: Your problem, solved! Find the exact answers you need below: Slide 2: How do I choose between process and tech solutions? Slide 4: How do I prioritise conflicting client needs? Slide 5: How do I explain technical value to a non-technical boss? Slide 8: How do I write the Strategy section of my Major Project? ➡️ Download the full presentation slides and transcript from our EPA Hub: www.mentorinai.com/epahub/ Timestamps: 00:00 Introduction - The Trusted Advisor's Playbook 01:10 Deconstructing S24 - The Three Levers 02:20 Phase 1: Analysis - The "3Cs" Framework 03:30 Phase 2: Determining Advice - The Strategy Matrix 04:45 Phase 3: Communication - The "So What?" Test 06:00 S24 in Action - The "Paperless" Office 07:15 Portfolio Evidence - The STARR Method 08:30 Major Project Application 09:20 Conclusion - The Strategic Connector EPA Checklist: What: Did I analyse the problem using a framework (SWOT/PESTLE)? How: Did I evaluate different options (Process vs Tech)? Why: Did I link my recommendation to a clear business benefit? Affiliate Links: Enhance your Strategic Analysis skills with these recommended courses: Coursera: Business Strategy Specialisation Udemy: Management Consulting Essential Training (We may earn a commission if you sign up through these links). Join our newsletter for weekly tips: www.mentorinai.com Need help? Book a Mock Interview or Portfolio Review today!