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If you're evaluating how to operationalize AI in marketing and prove its value internally, this discussion offers a practical, outcome-focused perspective. What's Covered: In this conversation, Michiel Dorjee from Optimizely and Liz Spranzani from Verndale explore how agentic AI—powered by Optimizely Opal—helps marketing teams move from isolated AI experiments to operational, outcome-driven execution. As AI adoption accelerates, expectations around ROI and efficiency are rising. But time saved alone does not equal impact. Real results happen when AI becomes embedded in workflows, influences prioritization, and accelerates decisions across the marketing lifecycle. In this video, you’ll learn: Why time saved is not the same as AI ROI and what to measure instead Where AI agents create real leverage in marketing operations How Optimizely Opal structures tools, specialized agents, and workflows Examples of AI agents supporting content strategy, behavioral CRO, and lead qualification How to move from experimentation to scalable, measurable impact Video Chapters: 0:00 AI ROI Isn’t About Time Savings 0:59 Meet the Speakers: Optimizely + Verndale 1:46 What Is Optimizely Opal? 2:41 The Marketing Iceberg Problem 4:11 Why Prompt Libraries Don’t Scale 7:12 Anatomy of Opal: Tools, Agents & Workflows 9:06 Real-World AI Use Cases 9:33 Agent #1: Trending Insights Content Generator 11:54 Agent #2: Behavioral CRO Scoring Agent 12:35 Agent #3: AI Lead Scoring in Salesforce 13:59 Turning AI Into Client Services 15:32 Measuring AI ROI: KPIs, Baselines & Cost 16:15 Intuitive Automation Wins Learn more: Explore Optimizely Opal → https://www.optimizely.com/ Read Verndale’s perspective on Agentic AI for decision-driven growth → https://www.verndale.com/insights/dig... Get a free Optimizely Opal Readiness Assessment → https://www.verndale.com/offers/optim...