We discuss ITIL with itSMF UK скачать в хорошем качестве

We discuss ITIL with itSMF UK

In this video, Graham McDonald, General Manager, and Mark Lillycrop, Head of Professional Services at itSMF UK, discuss the significance of ITIL certification and their collaboration with PeopleCert. Graham begins by highlighting the central role that PeopleCert and ITIL play in the realm of service management. He talks about the importance of ensuring that the itSMF UK member community has access to the latest news and updates regarding PeopleCert developments. According to Graham, there’s no better partner than PeopleCert to bring these critical updates to their members, underscoring the deep-rooted trust and synergy between the two organisations. He further notes that ITIL is not just a certification but a globally recognised, community-led initiative that sets the standard for service management excellence. Mark elaborates on the importance of professional development points for ITIL certification holders. These points serve as a roadmap for members, guiding them on how to maintain and renew their ITIL certification. Mark explains that members can earn points through various activities such as attending events, speaking engagements, writing articles, and contributing to the service management community in multiple ways. This system of earning points is designed to be flexible and inclusive, catering to different interests and strengths of the community members. Moreover, Mark emphasises that while the points contribute directly towards certification renewal, their impact goes beyond just maintaining credentials. These activities foster a sense of involvement and active participation in the community, enhancing professional growth and the collective knowledge base of the community. Discover ITIL, the language of growth: https://www.peoplecert.org/Frameworks... Follow ITIL on social media:   / itilofficial     / itilbestpractice