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If you’ve been hearing a lot about Microsoft Copilot and wondering what it actually does inside Microsoft 365, this workshop is for you. In this recorded session, the SynchroNet team walks through how Copilot works in real business environments and where it makes sense to use it day to day. This isn’t a hype‑driven overview. It’s a practical look at how Copilot fits into tools teams already use, what it’s good at, and where human judgment still matters. In this session, we cover: What Microsoft Copilot is and how it differs from tools like ChatGPT How Copilot works inside Outlook, Teams, Word, Excel, and SharePoint Security, permissions, and why your data stays inside your Microsoft tenant Live demonstrations of Copilot Chat and built‑in agents Real examples for operations, onboarding, reporting, and email workflows Why prompting matters and how it affects accuracy Licensing options and rollout strategies for small businesses We also talk honestly about limitations, common mistakes, and why Copilot works best as a support tool rather than a replacement for people. This webinar is a good fit for: Small and mid‑sized businesses using Microsoft 365 Operations, admin, and leadership teams Anyone exploring AI for work but looking for realistic guidance Teams trying to cut down on manual, repetitive tasks If you have questions or want help figuring out whether Copilot makes sense for your organization, reach out to the SynchroNet team at getmore@synchronet.net. If this session is helpful, consider subscribing for future webinars and practical tech guidance. Let us know in the comments what topics you’d like us to cover next.