Becoming an ITIL Expert скачать в хорошем качестве

Becoming an ITIL Expert

http://www.iil.com/catalog.asp?cat=28... There is no examination required to become an ITIL Expert. However, to attain this Qualification, you need to acquire a total of at least 22 credits through the first two levels of the ITIL v3 Qualifications Scheme. Two of these credits must be from the ITIL Foundation module, which is a mandatory first step, and five of the credits must be derived from the Managing Across the Lifecycle module, which is a mandatory final step. To gain the other 15 credits, you can choose modules from the Capability (4 credits per module) or Lifecycle (3 credits per module) streams. Please watch the "How to Become an ITIL Expert" video below for more details.