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In this episode of The Mental Health Advantage, Stephen Sokoler, Founder & CEO of Journey, sits down with Dr. Sue Zbikowski, Chief Clinical Officer at Journey. With more than two decades of experience as a healthcare executive, behavioral scientist, and clinical strategist, Dr. Sue has worked across healthcare systems, digital health innovation, and workplace wellbeing to design mental health programs that are both evidence-based and deeply human. Her work focuses on closing the gap between when people begin struggling and when they finally receive support. Together, Stephen and Dr. Sue explore why so much workplace mental health support fails to reach people in time, what leaders often misunderstand about how mental health challenges actually show up, and why waiting for employees to “raise their hand” can leave too many without care. They also discuss what clinically effective prevention really looks like - and how small, consistent touchpoints can build trust, resilience, and meaningful impact long before crisis occurs.