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Remember “Make it a Blockbuster night”? At its peak, Blockbuster had over 9,000 stores and was worth $5 billion, until it all vanished almost overnight. In this episode of Whatever Happened To, we explore how Blockbuster rose to dominate Friday nights, what went wrong, and what modern business owners can learn from its collapse. In 1985, a Dallas computer nerd named David Cook turned a small video store into a systemized empire that reshaped home entertainment. By the mid-1990s, Blockbuster was opening a new store every 17 hours, serving over 65 million members, and controlling 25% of the video rental market. But hidden inside that success were cracks: late fees, complacency, and a total blind spot for what was coming next: the internet. Then came Netflix. When Netflix offered to sell to Blockbuster for $50 million, they were laughed out of the room. Four years later, Netflix was streaming movies while Blockbuster was filing for bankruptcy. In this video, I break down: ✅ How Blockbuster scaled using systems and franchising ✅ The moment innovation blindness set in ✅ Why late fees were both the secret and the poison ✅ What every business owner can learn about staying relevant Key Lessons: 1️⃣ Success hides risk: your biggest wins can make you blind. 2️⃣ Customers evolve faster than companies. 3️⃣ The future knocks softly: ignore it, and someone else will build it. 💬 What do you remember about Blockbuster? Drop a comment with your favorite rental memory, or that one late fee you still remember paying. If you like nostalgic business stories with real-world lessons, subscribe for more episodes of Whatever Happened To, where we uncover what we can learn from the companies that once ruled the world. 📅 New Episodes: Every few weeks on Scott Monday’s channel. 👋 Connect: Substack Newsletter → https://scottmonday.substack.com/ LinkedIn → / scottmonday 🎥 Next Video: Coming soon: “Whatever Happened To AOL Instant Messenger?”