Beyond Aggregate Data: Transforming Legal Aid Reporting One Case at a Time скачать в хорошем качестве

Beyond Aggregate Data: Transforming Legal Aid Reporting One Case at a Time

Time: 01:30 PM CT | Topic: Data Speakers: Athana Kontinos, Maryland Legal Services Corporation Dave Pantzer, Maryland Legal Services Corporation Kelly Shaw-Sutherland, Just-Tech, LLC Gillian Villanueva, Datana Many legal aid funders rely on aggregate numbers that obscure the full story of client services and outcomes. This session explores how Maryland Legal Services Corporation (MLSC), in collaboration with Just-Tech and Datana, launched a multi-phase initiative to transition from high-level summaries to row-level closed-case data. Presenters will share insights into the phased rollout strategy, the creation of standardized templates, technical support infrastructure, and grantee-specific guidance tools. We'll explore how the team balanced data integrity with flexibility for grantees using diverse case management systems. The session will include reflections on challenges like field mapping, privacy, and capturing multiple outcomes per case, and how those were addressed through both technology and relationship-building. Attendees will leave with a blueprint for replicating a funder-led data modernization effort that is strategic, scalable, and human-centered.