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Kentik is changing the game in network observability with the launch of its new AI-driven Cause Analysis feature. In this interview, Chris O'Brien, Sr. Director of Product Management at Kentik, breaks down how the tool automates root cause identification for network anomalies—pinpointing traffic spikes, latency issues, and capacity overloads without requiring deep networking expertise. As DevOps, SREs, and platform teams shoulder more responsibility for network reliability, Kentik’s AI capabilities fill the expertise gap, reducing time-to-resolution and enabling scalable troubleshooting. O’Brien explains how large language models generate human-readable diagnoses, why this doesn’t replace engineers but enhances them, and how Cause Analysis integrates seamlessly into existing workflows via ServiceNow and natural language querying. If your team is navigating the complexity of modern, distributed networks, this conversation offers a clear path to more intelligent, automated insight—and faster incident resolution. ▶ Watch the full interview to see how AI is augmenting observability: https://www.tfir.io | https://www.kentik.com #NetworkObservability #RootCauseAnalysis #GenAI #DevOps #SRE #AIops #NetworkReliability #PacketLoss #Latency #Kentik #InfrastructureAI #TFiR