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Social Awareness is important if you want to manage a successful team. It gives you the ability to put yourself in your team member’s shoes: to understand how they are feeling. At its heart is empathy. Get our Kindle-exclusive companion to this course: Emotional Intelligence: A Management Courses Introduction https://geni.us/FsuCDrK Watching this video is worth 2 Management Courses CPD Points*. 🔎 See below for details Overview of Emotional Intelligence This video is part of course module number 1.4.2 Program 1: Managing Yourself Course 4: Emotional Intelligence Section 2: The Components of Emotional Intelligence Other videos in this section include: 🎬 Self Awareness • Self Awareness: What is it and How to Buil... 🎬 Self Regulation • Self Regulation: What is it and How to Bui... 🎬 Self Motivation • Self Motivation: What is it and How to Bui... 🎬 Social Skills • Social Skills: What are they and How to Bu... = = LESSON NOTES The key components of Social Awareness, are: • Understanding others • Responding to their mood • Cultural and social sensitivity Mindfulness is important in building social awareness. If you want to hone your empathy skills, practice hard. Seek first to understand, then to be understood. 1. Pay attention to cues like Postures, movements, gestures, facial expressions, tone of voice, and even eye movements: See, listen, notice 2. Try seeing the world through other people’s eyes, experiencing what it’s like to walk in their shoes. You’ll be amazed. 3. Make this a habit Four types of empathy and social awareness… 1. Primal Empathy The ability to read other people’s moods and emotions from expressions, gestures, tone of voice… 2. Empathic Accuracy Translating your intuitive assessment of somebody’s emotional state into an explicit understanding, via experience and reasoning, which you can validate through further observation. 3. Attunement Understanding the other person’s perspective through focused attention, deep listening, and careful observation. 4. Social Cognition Your ability to understand how social structures and norms operate within your culture, and your ability to read social signals accurately. = = RECOMMENDED EXERCISE 1. Make a more conscious choice to observe people carefully, looking for clues to their emotional state (2 MC CPD Points) 2. Also pay attention to the mood in the room, wherever you are with more than one other person at work (2 MC CPD Points) 3. And notice the choices people make as a result of either the culture you are in, or their interpretation of it. (2 MC CPD Points) = = DOWNLOADS Free Resources 🧰 CPD Tools - https://gum.co/MC-CPD Paid resources 🧳 Management Courses Onboarding Kit - https://gum.co/MC-ObK ($3) = = RECOMMENDED READING 📖 Emotional Intelligence: Why it Can Matter More Than IQ https://geni.us/KxAZAZ8 📖 Working with Emotional Intelligence https://geni.us/R024Ax 📖 The New Leaders: Transforming the Art of Leadership https://geni.us/5ziIw 📖 Emotional Intelligence: Build Strong Social Skills and Improve Your Relationships https://geni.us/Xn6BpoK 📖 Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life https://geni.us/Ne8Wz 📖 EQ Applied: The Real-World Guide to Emotional Intelligence https://geni.us/XoqvY ⭕️ Links to our book recommendations are affiliated through Amazon and help support our free videos Managers Need a Basic set of kit to do your job well. Here are my top recommendations: https://kit.co/MikeClayton/manager-s-... (the links are affiliated) = = MANAGEMENT COURSES CONTINUING PROFESSIONAL DEVELOPMENT (CPD) POINTS You can record your Management Courses CPD points on our free, downloadable CPD record log. 📓 Download it at: https://gum.co/MC-CPD Each video has two levels of MC CPD points. For this video: If you simply watched the video, record 2 MC CPD points If you also carried out all of the recommended exercises, score a total of 8 MC CPD points = = CHAPTER MARKERS 00:00 - Empathy and Social Awareness 00:21 - Key Components of empathy and social awareness 00:52 - Mindfulness and Social Awareness 01:36 - Body Language 02:14 - How to develop your empathy skills 03:41 - Mirror Neurons 04:56 - Self-talk 06:00 - Bonus extra: 4 Types of Empathy and Social Awareness 07:42 - What follows from this? #ManagementCourses #Emotional Intelligence #SocialAwareness