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In this episode of The FraudCast, powered by Updation, co-founders Layton Judd (CEO) and Ralph Perkins (COO) challenge a long-standing belief in automotive retail: the idea that dealership problems stem from teams resisting change. In reality, the most costly issues in accounting and operations often come from something very different—platform mismanagement. Fresh from the AICPA conference, Layton and Ralph discuss why dealership back offices have been overlooked by modern technology, how unmanaged platforms and vendor creep silently drain profitability, and why AI-driven platform management is reshaping the future of dealership operations. In This Episode You’ll Learn: Why “our people don’t like change” is rarely the true problem How outdated systems and unmanaged vendors create daily operational chaos The difference between change management and platform management How AI can learn and support dealership processes rather than disrupt them Real examples of hidden fees, mismatched contracts, and vendor overbilling Why AP automation and vendor oversight are becoming new industry standards This conversation is especially valuable for Dealer Principals, Controllers, CFOs, COOs, fixed ops leaders, and anyone responsible for operational efficiency or financial oversight. Learn More About Updation Discover how the platform helps dealerships gain control, improve vendor accountability, and eliminate waste in the back office: https://Updation.ai If You Found This Episode Useful Like the video Subscribe to the channel Turn on notifications for new episodes Add your questions or insights in the comments Share this episode with colleagues or leaders in your dealership network About The FraudCast The FraudCast exposes the hidden financial inefficiencies inside dealership operations and highlights the tools, strategies, and platform innovations that bring clarity, control, and accountability back into the business. #AutomotiveIndustry #DealershipOperations #APAutomation #VendorManagement #AutomotiveAccounting #AutoDealers #AIinAutomotive #BackOfficeTransformation #PlatformManagement For more information about Updation, visit our website: www.updation.ai Connect with Layton Judd on LinkedIn: www.linkedin.com/in/laytonjudd/ Connect with Ralph Perkins on LinkedIn: www.linkedin.com/in/ralphperkins/ Follow Us: www.linkedin.com/company/updationai/ Podcast Directed and Produced by: www.hiredgunsagency.com