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Can We Trust GenAI?

In this episode of Data Analytics Chat, host Ben Parker welcomes Michael Hicks, Executive Director at Novartis.    We explore Michael's unconventional career journey, which transitions from academia to business and from procurement to advanced analytics within the pharmaceutical industry.    Michael shares his thoughts on career decisions, the importance of positivity in teams, and the essential skills for success. The episode also dives into the crucial discussion on the trustworthiness of generative AI, its ethical implications, and the balance between human intuition and AI decision-making.    00:00 Introduction and Guest Welcome 00:46 Michael Hicks' Career Journey 01:25 Transition from Academia to Business 02:56 Entering the Pharmaceutical Industry 04:34 Role in Analytics and Procurement 06:30 Challenges and Career Pivots 10:08 Building Trust and Relationships 16:41 Defining Career Moments 24:10 Career Setbacks and Lessons Learned 27:16 Gaining a Competitive Edge 29:31 Innovative Team Leadership 29:50 Creating a Positive Team Culture 31:44 Hiring for Empathy and Curiosity 33:51 Trust in AI Systems 40:03 AI Accountability and Governance 44:01 Ethical Boundaries for AI Decisions 45:58 Human Context and AI Limitations 49:42 Deferring to AI vs. Human Judgment 53:40 Podcast Conclusion and Final Thoughts Thank you for listening!