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Competitive pressure in AI isn’t occasional, it’s the environment. In this video, Paul Towers (Founder, Playwise HQ) breaks down a real customer case study showing how a high-growth AI SaaS startup, Airgentic, modernized their competitive intelligence process to improve competitive win rates and shorten sales cycles. This isn’t a fluffy “tool walkthrough.” It’s a practical teardown of what changed, why it worked, and the repeatable lessons any SaaS sales team can apply when competitors show up in deals (which they always do). In this case study deep dive, you’ll learn: Why competitive pressure is a permanent fixture in modern SaaS (especially AI) The hidden ways outdated intel slows deals, creates doubt, and drives discounting What Airgentic changed in their CI process to sell with more certainty How to build a competitive intel system that compounds (instead of decays) Key takeaways you can steal, even if you don’t use Playwise HQ If you lead sales, enablement, or revenue at a SaaS company and want to win more competitive deals without dragging cycles out or cutting price, this one’s for you. Prefer the text version, you can also read the case study here: https://playwisehq.com/customer-stori...