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Customers' inclination towards self-service is rising rapidly, and online user manual software is all you need to meet this expectation. While creating a user manual is simple, what's difficult is to choose the right software that can lead you in the right direction. So how do you get the best user manual software (https://www.proprofskb.com/blog/best-... Just look at the features it offers. A software's features speak volumes about whether or not it is right for your specific needs. Here are some of the top features you must look at: Online editor - The right editor works seamlessly, just like MS Word, helping you write and edit content just the way you want. Collaboration options - The tool should help you add a team of contributors, editors, and administrators and allow them to work together to build an awesome user manual for your customers. Workflows - This is a key feature that allows writers to get the content reviewed by editors and experts before publishing. Anything that goes live should be free of errors and inaccuracies. Quick Publishing - The software you choose should allow multi-device publishing across mobile phones, tablets, and laptops. Once published, customers should be able to use the manual online or download it as a PDF or ebook. Built-in reports - Modern online user manual software comes with built-in reports that offer meaningful insights into how effectively your user manual solves customer problems. ProProfs Knowledge Base is one such user manual software that has all the above features. 0:00 - Introduction 0:46 - Effortless Writing & Editing 1:27 - User Roles & Permissions 1:54 - Smart Workflows 2:44 - Publish Across Platforms 3:10 - Performance Reports #customerservice #usermanual #bestusermanual #awesomeusermanuals #usermanualsoftware Sign up for free and get started: https://www.proprofskb.com/register/ Take a Tour: https://www.proprofskb.com/tour/ Be sure to subscribe for more information. https://www.youtube.com/user/proprofs... STAY TUNED: Facebook ► / proprofs Twitter ► / proprofs LinkedIn ► / proprofs