Beyond welcome emails: How to create a new supporter journey скачать в хорошем качестве

Beyond welcome emails: How to create a new supporter journey

Making a good first impression is priceless. In this webinar we'll be exploring how you can set up your nonprofit onboarding journey so you can fully engage your newest supporters. And not just the welcome email either! We'll be laying out some key strategies to convert newcomers to your organisation into some of your most loyal advocates. More here: https://www.civi.plus/ Book a chat: https://bit.ly/Patrick-CiviPlus Originally recorded on 14/12/2023 Introduction 00:00 Onboarding strategies - what & why 3:44 What is an onboarding strategy? 7:09 The welcome email 8:27 What you're looking to achieve 8:45 Do's and don'ts 11:04 Examples 14:54 Beyond 17:32 Deciding your timeline 17:39 What are your touch points? 19:53 Creating content 25:00 Example timelines 27:41 Continuing journey 33:01 Securing renewals and donations 33:14 Measuring success 36:14 Advanced engagement 38:48 Tailoring the journey 38:55 Evolving your asks 40:53 Self service portal 44:30 Community platforms 46:40 Summary 49:02 Introduction to CiviPlus 49:49