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Join Nina Hampton, Church Communication Strategist at Text In Church, as she sits down with Caleb Oliver, Creative Arts Pastor at Redemption Church in Lakeland, Florida. In this Mastermind interview, Caleb shares his church's journey with guest follow-up and communication. He opens up about the challenges they faced before Text In Church—from missed guest connections and awkward personal phone calls to the lack of an organized system. Discover how integrating Text In Church, especially its powerful Planning Center synchronization and Calling Feature, became a true game-changer for Redemption Church. Caleb explains how the platform helped them improve retention, activate givers (even for a mid-year capital campaign!), and create a genuine, personal connection with every visitor. If you're a church leader looking to level up your visitor experience and communication strategy, this is a must-watch! Key Takeaways & Timestamps 0:05 The challenges of a young, portable church with no consistent communication system. 0:28 How the old follow-up process led to missed connections and felt "a little awkward." 1:21 The crucial lesson: a communication system enhances, not replaces, personal ministry. 1:48 What specifically made Redemption Church choose Text In Church (and why the Planning Center integration was key!). 3:33 The power of syncing to unique groups and database lists for precise, targeted communication. 4:42 Why the Calling Feature is a game-changer for a part-time staff and the need to communicate it's not a "robot." 5:52 A powerful story of how Text In Church helped activate new givers for their Kids Ministry capital campaign. 7:46 The #1 piece of advice Caleb gives to any church on the fence about trying Text In Church. __________________________________________________________________ 💬 SUBSCRIBE for More Church Communication Tips: https://www.youtube.com/c/TextInChurc... 📘 DOWNLOAD THE FREE TEXT MESSAGING PLAYBOOK: Connect with people beyond Sunday mornings with proven text strategies https://textin.church/texting-playbook 🚀 START YOUR FREE TRIAL OF TEXT IN CHURCH: See how easy it is to connect with guests and members https://textinchurch.com/pricing 🤝 LET’S CONNECT ON SOCIAL MEDIA: Facebook: / textinchurch Instagram: / textinchurch Twitter: / textinchurch TikTok: / textinchurch LinkedIn: / text-in-church 🙌 Thousands of churches trust Text In Church to: Automatically follow up with first-time guests Re-engage drifting members Collect prayer requests and respond in real-time Simplify volunteer communication Encourage Plan A Visit sign-ups on your website Let’s help your church connect better—every day of the week.