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Learn a Systems Champion’s insights on operations training, systems implementation, and culture-building. ⚙️ Subscribe for more systemization tips: https://www.youtube.com/systemHUB?sub... Curious to know what a business process manager does? You’ve come to the right place — because we have an interview with Sarah Taylor, the Operations Training Manager at the Humane Society of the Pikes Peak Region. Sarah shares her insights into the steps she took, as a Systems Champion, to develop an efficient system-driven organization. With over five different locations and a diverse range of programs, the Humane Society serves its community through animal law enforcement, shelters, foster programs, wellness services, and more. Sarah highlights the challenges they faced in aligning training across different locations and departments - emphasizing the need for accessible training materials for both frontline staff and administrative roles. Whether you’re looking for insights on how to become a business process manager, or tips and strategies to improve your processes (especially for large-scale organizations), this interview is a must-watch! Be sure to also check out the work they do at the Humane Society of the Pikes Peak Region here: https://www.hsppr.org/ Timestamps: 00:00 Introduction of Sarah Taylor from the Humane Society of the Pike Peaks Region. 01:35 The importance of systems in training and accessibility for staff. 05:00 The size and complexity of the Humane Society's operations. 08:30 Qualities of a Systems Champion. 11:43 Importance of minimizing clicks and streamlining access to information for efficiency. 15:50 Involving staff in policy creation and updates to ensure relevancy and effectiveness. 19:35 The significance of having training materials accessible after staff turnover. 24:49 Emphasizing trust-building through transparency in processes. 27:50 Impact of systems on promoting communication between departments & locations. 29:30 Advice for aspiring Systems Champions. 🎬 Watch our most recent videos: https://www.youtube.com/c/systemHUB/v... ✅ Download FREE system templates: https://www.systemology.com/academy/ ✅ Grab SYSTEMology, the book: https://www.systemology.com/book ✅ FREE 30-day systemHUB trial: https://www.systemhub.com/start-trial/ Follow us on social media: ➡️ Dave's LinkedIn - / david-jenyns ➡️ LinkedIn Page - / systemhub ➡️ Facebook Page - / thesystemhub ➡️ Twitter - / systemhub #SYSTEMology #DavidJenyns #SystemsChampion