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Practical insights and real experiences to support and inspire anyone working in social services. In this episode, host Charlie Rodnuson interviews Giovanni Holloway, a licensed clinical social worker with extensive experience in child welfare and social services in San Bernardino and Riverside Counties. The conversation covers emerging practices in social work, the importance of self-care and work-life balance, diversity and culturally responsive approaches, creative community engagement such as natural hair care forums for foster families, the effects of policy on caseloads and workforce retention, and practical advice for social workers at all stages of their careers. Episode Chapters: 00:00 - Intro 07:44 – Research on Workforce Retention 11:47 – Themes for High Turnover Rates 16:24 – Impact of Stress and Burnout 19:56 – Hair Care for Foster Children & Natural Hair Care Forum 24:29 – Trauma-Informed Care in Practice 35:36 – Supporting Current Workers: Psychological Safety 36:48 – Understanding Psychological Safety 37:58 – Four Stages of Psychological Safety 47:07 – Trauma-Informed Care and Workforce Retention Strategies Jovanni Holloway, LCSW, brings over a decade of experience in social services and child welfare, blending professional expertise with a deep commitment to community service. She has served with the Department of Children and Family Services in San Bernardino County, the Department of Social Services in Riverside County, and now works in private practice as a mental health therapist. An adjunct professor of social work at UMASS Global, Jovanni also shares her knowledge through training, teaching, and mentorship. Her passion extends beyond her career—she has volunteered for over 15 years in ministries supporting displaced populations, survivors of domestic violence, and individuals facing mental health challenges. Subscribe for more social work content: / @theacademysdsu Follow us on social media: LinkedIn: linkedin.com/company/sdsuacademy #WorkforceWellbeing #CulturalCompetence #EmergingPractices #socialworklife #socialwork #workforcedevelopment