Dispatch support within force control rooms | College of Policing скачать в хорошем качестве

Dispatch support within force control rooms | College of Policing

Norfolk Constabulary share how they use technology to support with allocating jobs, and estimating and monitoring response times. See more information on using technology to deliver efficient and effective contact services to the public: https://www.college.police.uk/support... Force control rooms are handling more contact from the public than ever before and the complexity of that contact is increasing. Add to this online contact, as well as social media conversations, and the challenges are clear. The public expect a range of ways to contact the police and rightly demand outstanding levels of customer service. When services fall short it has a direct impact on public trust and confidence. Our support for forces brings together a range of resources and practice examples from across the country, that they can use to make improvements in key areas.