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The Hon Dr Kay Patterson AO (Age Discrimination Commissioner) discussing how to understand, prevent and respond to the financial abuse of older people. She is joined by Christine Cupitt (Executive Director – Policy of the Australian Banking Association), Brian Herd (Partner in Brisbane law firm CRH Law), Daniel Coase (Senior Policy Officer, Federation of Ethnic Communities Councils of Australia) and Moderator, Caroline Baum. 00:00 Webinar introduction 3:05 Panel introductions 4:06 Risk factors of financial elder abuse during COVID 7:40 Are women more vulnerable to financial abuse? 9:20 Cognitive decline and dementia 11:49 Documents and agreements to have in place 16:01 Risks of these documents and agreements 18:15 Red flags to look out for 22:22 Financial elder abuse in a first nation context 23:40 How to address elder abuse in the CALD community 30:58 Banks response to financial elder abuse 37:43 Resources for CALD communities 41:41 Granny napping 46:58 Deterrents for financial elder abuse 48:30 End of life planning and family agreements 50:03 Residential aged care 52:09 How to tackle the inheritance impatience attitude 57:58 Institutional financial elder abuse 1:00:32 Final comments