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Title: Tapping for Comfort, Working for Survival: The Gig Economy Story The Gig Economy – Freedom or Exploitation? | The Personal Lens Podcast From the Swiggy rider who brings your dinner to the Uber driver who takes you home in the rain, millions of Indians are now part of a workforce that powers our daily convenience. But behind the apps and algorithms lies a deeper question — is the gig economy really about freedom, or is it a new face of exploitation? In this episode of The Personal Lens, we unpack the reality of India’s booming gig economy. We explore: How platforms like Swiggy, Zomato, Ola, Uber or Blinkit are reshaping work in India. The hidden costs of “flexibility” — no job security, no benefits, and algorithmic control. The growing invisibility of gig workers in a system that promises empowerment but delivers precarity. What the future of work in India could look like — and what role we play in shaping it. With research, real-world insights, and human stories, this episode asks us to rethink what convenience really means — and who bears its cost. Tune in to understand how technology, labor, and justice intersect in the everyday lives of workers around us. Share your thoughts at the personallens@gmail.com. Do not forget to like subscribe and share for more on the Personal Lens. Our team: Concept and host: Jayanti Sharma Technical support: Dipankar Deka Video Editing: Sumit Baruah Graphics: Mriganka Sharma Camera Person: Chandan Sharma Social Platforms Management: Hirak Jyoti Chaliha Emotional support: Gayatri sharma, Jaydi Sharma Deka, Dijay Sharma Deka Produced by: Martial Arts Academy (MAA) #economy #economics #viral #interview #viraltopics References NITI Aayog. (2022). India’s booming gig and platform economy. Government of India. https://www.niti.gov.in Wood, A. J., Graham, M., Lehdonvirta, V., & Hjorth, I. (2019). Good gig, bad gig: Autonomy and algorithmic control in the global gig economy. Work, Employment and Society, 33(1), 56–75. https://doi.org/10.1177/0950017018785616 Rosenblat, A. (2018). Uberland: How algorithms are rewriting the rules of work. University of California Press. Fairwork India. (2022). Fairwork India ratings 2022: Labour standards in the platform economy. Fairwork Project. https://fair.work Standing, G. (2016). The precariat: The new dangerous class. Bloomsbury Academic. Venkataiah, P. (2025). Managing stress in the gig economy: A case study of Zomato and Swiggy in Hyderabad. Academy of Marketing Studies Journal, 29(2), 1–10. Iqubbal, A. (2021). Food delivery workers in India: Emerging entrepreneurs or informal labour? Digital Empowerment Foundation. https://www.defindia.org Joglekar, R. (2021, March 22). Ola, Uber drivers on strike in Delhi-NCR; demand 200% raise in base fare. Trak.in. https://trak.in/tags/business/2021/03... Hussain, S. (2024, July 25). California Supreme Court upholds Prop. 22, ending legal saga over status of gig drivers. Los Angeles Times. https://www.latimes.com/business/stor...