Why Psychological Safety Fails: A Better Way to Talk About Mistakes скачать в хорошем качестве

Why Psychological Safety Fails: A Better Way to Talk About Mistakes

Psychological safety is one of the most important ideas in modern leadership — but it’s also one of the most misunderstood. In this video, I explore why our efforts to create psychological safety can actually backfire when we treat all mistakes the same way. Using a simple football analogy, I break down the difference between two very different kinds of mistakes leaders face every day: • Field errors — mistakes that happen when people take initiative, use judgment, and try to perform • Operational errors — preventable process breakdowns that come from missed expectations and weak systems Both matter. But they shouldn’t be treated the same. When leaders apply psychological safety everywhere, accountability erodes. When leaders apply accountability everywhere, learning and innovation die. The key is knowing when to be generous… and when to be firm. In this video you’ll learn: What psychological safety really means (and what it doesn’t) Why lumping all mistakes together creates confused culture How to balance learning, risk-taking, and accountability A practical framework for leading high-performing, psychologically safe teams If you lead a team — or want to — this distinction will change how you coach, correct, and build trust.