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Rebuild workplace trust and psychological safety with Minda Harts. In this episode of DEI After 5, we break down Minda’s 7 Trust Languages—a practical framework leaders and teams can use to strengthen credibility, improve communication, and repair trust after conflict, change, or burnout. You’ll learn what actually erodes trust at work (even with good intentions), how trust connects to team culture and performance, and simple ways managers can create safer, more respectful environments through everyday behaviors like transparency, feedback, acknowledgment, and follow-through. If you’re a people leader, HR professional, or executive navigating team tension, low morale, or “quiet disengagement,” this conversation gives you language you can use immediately. In this episode, we cover: The 7 Trust Languages and how they show up at work Trust vs. communication breakdowns (and how to name the gap) How leaders rebuild trust after missteps Psychological safety and the behaviors that protect it Questions to ask your team to spot trust gaps early Watch next: More episodes on psychological safety, leadership development, and building a culture of trust. Connect with me / work with The Equity Equation: 👉 www.theequityequationllc.com 🎧 Listen to the podcast: https://deiafter5.substack.com/ Chapters: 0:00 Welcome + why this conversation matters 1:11 Meet Minda Harts + how she got into this work 2:14 How we met + “do what your heart desires” 3:33 Why trust is the foundation of psychological safety 3:58 What are the 7 Trust Languages? (origin + framework) 5:06 Breakdown of the 7 Trust Languages (transparency, security, demonstration, feedback, acknowledgment, sensitivity, follow-through) 6:28 Trust means different things to different people 7:46 The real issue: people can’t name what they need until it’s missing 7:58 Minda’s manager story: “trust” vs. a communication gap (feedback) 9:31 Authenticity + mixed signals at work (demonstration + trust erosion) 11:03 Trust beyond the workplace: institutions, organizations, and everyday life 11:37 When commitments shift: values vs. actions (demonstration) 12:54 Leading with sensitivity in real time (people are human first) 13:30 Final takeaway: trust is a two-way street (trust begets trust #workplacetrust #psychologicalsafety #leadershipdevelopment #hr #teamculture #inclusiveleadership #managementskills #culture #cultureofcare #employeeengagement #trust