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In this episode of SparX, Mukesh Bansal sits down with Prabhjeet Singh, President of Uber India, to unpack what it takes to build for a diverse and complex market like India. From theater to tech, Prabhjeet shares how empathy, culture, and hands-on leadership have shaped his journey. They dive into Uber's driver ecosystem, AI innovations, and the future of mobility. A conversation filled with real stories and sharp insights. Chapters:- 1:10 - Introduction 4:27 - How Prabhjeet got into theatre? 5:50 - The uniqueness of Indian languages 10:20 - Why hobbies matter for founders? 10:48 - Having a founder mindset in big companies 13:24 - Prabhjeet’s multiple roles at work 25:07 - Internal programs at Uber 27:30 - Understanding Uber’s driver ecosystem 29:24 - Prabhjeet’s connection with drivers 33:26 - A day in the life: Prabhjeet as an Uber driver 34:10 - Mukesh’s story as a Myntra delivery agent 36:56 - The daily struggles of Uber drivers 38:20 - Employee culture at Uber 44:16 - How Dara helped transform Uber’s culture 47:17 - The future of autonomous vehicles 49:01 - Can autonomous cars work in India? 52:25 - The case for ride-sharing vehicles 53:42 - Infrastructure behind Uber’s vehicles 57:33 - How AI powers Uber’s journey? 58:48 - Final reflections 59:35 - Outro Resource List:- Handicap - https://en.wikipedia.org/wiki/Handica...) Second Order Thinking - https://www.processexcellencenetwork....