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In this interview, Noy McDonald (@mydsomanager) and Mark Harrison (@callistograndcmxiii) reflect on three years of collaboration. Together, they look back on the highlights of this partnership, the value of sharing practical experiences, and the future they are building to support the evolution of credit management on an international scale. During this discussion, the following topics are addressed: 🔵 The origins of the collaboration and the shared vision that has enabled it to grow, 🔵 Key learnings and the role of professional communities in advancing best practices, 🔵 How digital transformation, automation and AI are reshaping finance and credit management, 🔵 The current challenges facing credit teams: improving efficiency, cash performance, customer experience and access to modern tools. An open conversation focused on real business priorities and the trends redefining credit management today. https://www.mydsomanager.com/ #creditmanagement #collaboration #digitalisation