7 principles for navigating difficult conversations in medical environments скачать в хорошем качестве

7 principles for navigating difficult conversations in medical environments

From breaking bad news to patients, to giving difficult feedback to a learner, or responding to complaints or interprofessional conflict— what if you had a blueprint to serve as your guide for navigating these difficult conversations? Dr. Hayden Richards shares 7 key principles learned from his research and expertise in difficult conversations and introduces his 80-20 blueprint for engaging in difficult interactions. We would love to hear from you about situations in which you could have used Dr. Richards 80-20 blueprint to communicate more effectively with a colleague? “Like” this video if you would like to see more tips and tricks from Dr. Richards. Also feel free to check out more courses on both professional development and clinical skills in our course library by registering for a free trial account: https://www.medmastery.com/user/register Tags: #difficultconversation #buildyourcommunicationskills #80-20blueprint #conflictresolution