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When you consider a new ERP system, you naturally focus on the large and complex implementation project standing before you. But we’re here to tell you that we commonly see Life Science companies make a huge mistake when it comes to ERP systems. All too often, they underestimate, or overlook altogether, the next phase in the system lifecycle - ongoing operations and maintenance. The operational model has historically been a common point of failure for ERP systems. Today the challenge is even greater, with cloud systems forcing patches and upgrades several times per year. It’s exponentially more demanding to maintain the validated state of your ERP system after go-live. Join this webinar to learn from Epista’s experience. With the right knowledge, planning and tools, you can secure success. Using concrete case examples from several of our recent projects, we’ll discuss: How does the new CSA guidance coming from FDA fit into the picture? What is the right model for operations and maintenance? How to think ‘operational model’ into the implementation phase Best practices for release and change management processes Testing the system; OQ, System integration test, end to end tests Regression test and test automation