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Consumer Complaint (CC) Case Filing This video explains the step-by-step process of filing a consumer complaint through e-Jagriti, the online platform for consumer grievance redressal. Through this guide, Jagriti, the consumer awareness mascot, helps consumers understand how to file a consumer complaint easily and correctly, without legal complexity. In this video, you will learn: • What is e-Jagriti • Who can file a consumer complaint • How to file a consumer case online • Key information required while filing a complaint • Important points to remember during the complaint filing process Filing a consumer complaint empowers consumers to seek redressal against unfair trade practices, deficient services, or defective goods, as provided under the Consumer Protection Act, 2019. This video is part of a consumer awareness initiative to promote easy access to justice, transparency, and informed consumer participation. 📞 For assistance, contact the National Consumer Helpline: 1915 🌐 Consumers may also seek guidance through the National Consumer Helpline portal. Stay informed. Stay protected. An aware consumer is an empowered consumer. #ConsumerComplaint #eJagriti #ConsumerCourt #ConsumerRights #ConsumerAwareness #JagoGrahakJago