🎬 GovTech 2025 | Digital Government Services Track – Part 1 скачать в хорошем качестве

🎬 GovTech 2025 | Digital Government Services Track – Part 1

Part 1- Citizen Sentiment Analysis: Listening to Citizens in Digital Government | GovTech 2025 Digital Services Track Recap: This session, led by Kabelo Lehlongwane from Accenture, unpacked the findings of a Citizen Sentiment Analysis Study co-developed with SITA. The study explores how public perceptions can shape better, more responsive digital public services. Following the presentation, Accenture SA Managing Director moderated a powerful panel discussion with representatives from SITA and the Department of Communications and Digital Technologies (DCDT). Together, they explored the theme: 👉 "Why we must prioritise listening to citizens in designing digital services for the public sector. #GovTech2025 #CitizenCentric #DigitalGovernment #PublicSectorInnovation #Accenture #SITA #DCDT #CitizenSentimentAnalysis Keywords: Citizen Sentiment Analysis, Digital Government Services, GovTech 2025, Accenture South Africa, SITA, DCDT, Public Service Innovation, Digital Transformation South Africa, Citizen-Centred Design, Government ICT, Smart Government, Public Sector Innovation, Digital Inclusion, e-Government South Africa, Data-Driven Governance, Human-Centred Design