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The Curse of Knowledge

The curse of knowledge is a cognitive bias stemming from one's inability to accurately infer the cognitive state of others due to one's own knowledge of the information. Research indicates that experts, often unable to detach themselves from known background information, overuse jargon or omit basic explanations in communication, leading to significant communication gaps with novices. This phenomenon has a significant impact across diverse fields, including medical diagnosis, teaching, business management, and software development, and may even exacerbate political extremism or cause family conflicts. In psychology, concepts such as hindsight bias and egocentrism explain the inherent difficulty humans have in detaching themselves from their own perspectives to empathize with the ignorance of others. To overcome this obstacle, experts should adopt a user-centric perspective, using concrete metaphors, simplified narratives, and gathering audience feedback to create more effective communication.