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Ever wondered what an auditor is actually looking for when they walk through your door? Phil, a qualified internal and external auditor, reveals the one thing that catches providers off guard every time. -Auditors don't have your answers — with four thousand different provider contexts, it's not their job to tell you what good looks like in your organisation -The question providers get wrong — asking "what do you want to see?" signals a fundamental misunderstanding of self assurance -What you actually need to show — proof, justification and rationale that demonstrates you understand your own complexity and are practically delivering quality If you want to see the full session on Practical Self Assurance, check the link in the description.