8+ Year Median Tenure - How This MSP Keeps Great People скачать в хорошем качестве

8+ Year Median Tenure - How This MSP Keeps Great People

Never recover alone at your MSP - Servosity co-managed backup and recovery ►► https://bit.ly/43Gd3hI Scott (CEO of Fidelis Northwest, Seattle) shares how he’s built uncommon employee retention (median tenure ~8.6 years) by hiring “diamonds in the rough,” designing a culture that protects time, and implementing a four-day (4x9) schedule without sacrificing service delivery. You’ll hear the practical hiring filters, scheduling mechanics, and leadership mindset that make it sustainable—plus Scott’s take on AI and what it means for the future of MSP talent pipelines. Chapters: 0:00 - Intro 1:28 - Why he hires differently 21:17 - Culture and working 4 days a week 37:16 - the Marines and what that taught him about leadership 42:06 - Not letting business define you 53:19 - Scott's thoughts on AI 1:02:00 - MSP Titan Questions Connect more with Damien and Scott: Damien:   / dstevens   Scott:   / scott-wittstock   🎙 Listen on audio: Apple Podcast: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/5B1k3Z8... #msp #managedservices #managedserviceprovider