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Transforming Change Orders: The ClearStory Revolution

In this episode of the Contact Exec Podcast, host Robert Zimmerman welcomes Cameron Page, the CEO and founder of ClearStory, a company that aims to streamline the change order process in construction. They discuss the evolution of ClearStory from its original name, X-Tracker, to its current branding, which reflects its mission to bring transparency and clarity to construction paperwork. Cameron shares his journey from being a project manager to identifying the inefficiencies in the change order process, which led to the creation of ClearStory. He emphasizes the importance of real-time communication and the challenges faced by project managers in tracking costs and managing change orders effectively. Cameron elaborates on the three main workstreams involved in change orders: forward pricing, time and material (T&M) work, and surprise change orders. He highlights the manual processes that often lead to delays and miscommunication, stressing the need for a more efficient system. The conversation also touches on the importance of technology adoption in the construction industry, particularly in light of the COVID-19 pandemic, and how ClearStory aims to bridge the gap between general contractors and subcontractors by providing a unified platform for managing change orders. The episode concludes with Cameron sharing insights on the future of construction technology and the necessity for industry professionals to adapt to new tools and workflows. Chapters 00:00 Introduction to ClearStory and Its Evolution 02:03 Identifying the Change Order Challenge 05:57 Understanding Change Order Workstreams 11:52 The Importance of Real-Time Communication 19:42 The Role of Technology in Construction 29:30 Building a Unified Platform for Change Orders 39:32 Future of Construction Technology and Adaptation Check out Clear Story: https://www.clearstory.build/