Imperial Brands Case Study Full скачать в хорошем качестве

Imperial Brands Case Study Full

Proximity's very own Andy Nicholson sits down with David O’Connell| (Head of IT) and Tony Dennis (Head of Operations) from Imperial Brands, to review how Proximity helped them to address the issues they were facing with their IBM i and their Dispatch and Delivery System (DADS), including the risk of losing key knowledge/expertise, a retiring workforce, and previously high levels of administration. For help with support, development and maintenance of your IBM i, visit: https://proximity.co.uk/ Timestamps: 0:00 Intro, About Imperial Brands and the DADS system 0:54 Key challenges: Ageing technology and retiring workforce of IBM i specialists 1:57 Risks facing the IBM i by not adapting 2:37 The risk of not maintaining key IBM i knowledge/expertise 4:01 What attracted you to Proximity? 5:09 How do you select an IBM i managed application service provider? 6:26 Why did Proximity stand out against competitors? 7:14 Out-of-hours IBM i support was crucial 8:13 The importance of a trust-based relationship 9:44 New functionality providing key performance improvements 11:32 Efficiency gains and reducing risk to the business 12:11 Freeing up internal resources to focus on important areas of the business 13:28 Working with Proximity has aligned with business goals 14:04 Are you happy with Proximity's service? 15:05 Would you recommend Proximity for IBM i support, maintenance and development?