2025 Hoover Washer Dryer NOT drying clothes properly AGAIN - nightmare customer services by Hoover. скачать в хорошем качестве

2025 Hoover Washer Dryer NOT drying clothes properly AGAIN - nightmare customer services by Hoover.

The second brand new Hoover machine, both identical models, and identical unacceptable drying in a under-loaded wash-dry cycle. I am now pretty sure this major under performance is because they want a better Energy Rating for their wash-dry cycle... every time I do the wash-dry, it is not dry, AND the machine has shortened it's own drying cycle... as if it thinks the clothes are fewer/dryer than expected. I have tried to exercise my rights to have this brand new machine returned, and Hoover say I don't have these consumer rights, they will only allow me to return this machine if they can send ANOTHER (3rd) engineer to see if there is a fault. If one cannot be found, they will charge me £80. Both times engineers came, they simply took readings from the sensor/heater etc, they did not stay for a 3 hour cycle to see if it ACTUALLY works. I was there when the engineer "found no fault" and yet I have not yet had an adequately dry cycle. All I want is clothes that are dry enough to wear, is that too much to ask?