Digital Operations with xMatters скачать в хорошем качестве

Digital Operations with xMatters

While the massive growth in digital services has empowered businesses, it has also exposed new vulnerabilities—and greater threats. A Digital Operations Platform enables agile service delivery models, providing resilience for IT systems in an increasingly complex and interconnected virtual world. Organizations now consider great customer experiences critical to their business and are investing heavily towards streamlining and automating digital operations. As a result, maximizing your service uptime is crucial to delivering an experience that your customers will love. Signal enrichment, service intelligence, change telemetry, and observability allow organizations to surface priority issues and respond before an incident becomes a business problem. An intelligent Digital Operations Platform combines signals from multiple monitoring tools into relevant context (so incident resolvers can visualize and understand changes to digital services), suggests root cause impact during incidents, and mines historical fixes through AI-powered incident matching. This situational clarity enables organizations to trigger remedial actions based on previous incident resolution. Everbridge’s Digital Operations Platform allows teams to open fewer tickets and spend less time reinventing iterative resolutions, leading to faster Mean Time to Repair (MTTR)—so impacted services get resolved before users become aware. Less time spent on incidents means more time for innovation.